All plumbing problems are not the same. Two inches of water in your basement or a leak in your ceiling or floor is urgent. You need to talk to a plumber - NOW!
On the other hand, the drip-drip-drip of your kitchen sink is annoying. But it doesn't need to be fixed in the next hour or two. What's really annoying is that most plumbers schedule service for these two types of service calls as though they were identical. Not at Baxter Smith Plumbing and Heating.

 

Express service - Normal service.